United Airlines introduces new priority system to expedite boarding process.
United Airlines Prioritizes Window Seating to Expedite Boarding Process
United Airlines is implementing a new boarding strategy to streamline the process and reduce boarding times as the holiday season approaches. In an effort to prioritize efficiency, passengers who opt for window seats will now receive higher boarding priority.
Enhanced Boarding Sequence
Under the revised plan, passengers who typically board in the fourth and fifth groups will now be moved up to board in group three if they have window seats. Those with middle seats will be assigned to group four, while those with aisle seats will board in group five. Premium class travelers in group three or lower will not be affected, and passengers in the sixth group will remain unchanged.
“Multiple customers in a same economy reservation will receive the same and highest applicable boarding group excluding Basic Economy customers in boarding Group 6,”
The airline conducted trials of the new model, known as “WILMA,” at four domestic locations and one hub. The goal was to reduce boarding time by at least two minutes, as the COVID-19 pandemic had caused a two-minute increase in boarding duration. The results were promising, prompting the implementation of the new seating plan.
Passengers with disabilities, active military personnel, unaccompanied minors, and families with children aged 2 and under will not be affected by the change, as they already have priority boarding.
Effective Date and Scope
The updated boarding procedure will take effect on October 26th, impacting all domestic flights and select international flights. This change is being implemented in anticipation of the upcoming busy holiday travel season.
The Washington Examiner has reached out to United Airlines for further comment.
What were the results of the trials for United Airlines’ new boarding model, “WILMA,” and how will it reduce boarding times?
United Airlines is taking steps to expedite the boarding process and reduce boarding times as the holiday season approaches. The airline has implemented a new boarding strategy that prioritizes window seating in an effort to improve efficiency.
Under the revised plan, passengers who typically board in the fourth and fifth groups will now be moved up to board in group three if they have window seats. Passengers with middle seats will be assigned to group four, while those with aisle seats will board in group five. Premium class travelers in group three or lower will not be affected, and passengers in the sixth group will remain unchanged.
The airline conducted trials of the new model, known as “WILMA,” at four domestic locations and one hub. The aim was to reduce boarding time by at least two minutes, as the COVID-19 pandemic had caused a two-minute increase in boarding duration. The results were promising, prompting the implementation of the new seating plan.
Notably, passengers with disabilities, active military personnel, unaccompanied minors, and families with children aged 2 and under will not be affected by the change, as they already have priority boarding.
The updated boarding procedure will take effect on October 26th, impacting all domestic flights and select international flights. This change is being implemented in anticipation of the busy holiday travel season.
United Airlines has yet to provide further comment on the new boarding strategy.
In conclusion, United Airlines is prioritizing window seating in order to streamline the boarding process and reduce boarding times as the holiday season approaches. This new seating plan aims to improve efficiency and has shown promising results during trials. Passengers with disabilities, active military personnel, unaccompanied minors, and families with young children will not be affected by this change. The new boarding procedure will be implemented on October 26th for all domestic flights and select international flights.
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