{"id":2614809,"date":"2026-06-16T20:45:15","date_gmt":"2026-06-17T00:45:15","guid":{"rendered":"https:\/\/www.conservativenewsdaily.net\/breaking-news\/chick-fil-a-loses-fast-food-crown-for-the-first-time-in-12-years\/"},"modified":"2026-06-16T20:49:43","modified_gmt":"2026-06-17T00:49:43","slug":"chick-fil-a-loses-fast-food-crown-for-the-first-time-in-12-years","status":"publish","type":"post","link":"https:\/\/www.conservativenewsdaily.net\/breaking-news\/chick-fil-a-loses-fast-food-crown-for-the-first-time-in-12-years\/","title":{"rendered":"Chick-fil-A Loses Fast-Food Crown for the First Time in 12 Years"},"content":{"rendered":"<aside class=\"mashsb-container mashsb-main mashsb-stretched\"><div class=\"mashsb-box\"><div class=\"mashsb-count mash-medium\" style=\"float:left\"><div class=\"counts mashsbcount\">22<\/div><span class=\"mashsb-sharetext\">SHARES<\/span><\/div><div class=\"mashsb-buttons\"><a class=\"mashicon-facebook mash-medium mash-nomargin mashsb-noshadow\" href=\"https:\/\/www.facebook.com\/sharer.php?u=https%3A%2F%2Fwww.conservativenewsdaily.net%2Fbreaking-news%2Fchick-fil-a-loses-fast-food-crown-for-the-first-time-in-12-years%2F\" target=\"_top\" rel=\"nofollow\"><span class=\"icon\"><\/span><span class=\"text\">Facebook<\/span><\/a><a class=\"mashicon-twitter mash-medium mash-nomargin mashsb-noshadow\" href=\"https:\/\/twitter.com\/intent\/tweet?text=&amp;url=https:\/\/www.conservativenewsdaily.net\/breaking-news\/?p=2614809&amp;via=ConservNewsDly\" target=\"_top\" rel=\"nofollow\"><span class=\"icon\"><\/span><span class=\"text\">Twitter<\/span><\/a><a class=\"mashicon-subscribe mash-medium mash-nomargin mashsb-noshadow\" href=\"#\" target=\"_top\" rel=\"nofollow\"><span class=\"icon\"><\/span><span class=\"text\">Subscribe<\/span><\/a><div class=\"onoffswitch2 mash-medium mashsb-noshadow\" style=\"display:none\"><\/div><\/div>\n            <\/div>\n                <div style=\"clear:both\"><\/div><\/aside>\n            <!-- Share buttons by mashshare.net - Version: 4.0.47--><p>The main content discusses the shifting landscape of <a href=\"https:\/\/www.conservativenewsdaily.net\/breaking-news\/biden-administration-to-replace-trumps-showerhead-rule\/\" title=\"Biden Administration To Replace Trump...s Showerhead Rule\">customer satisfaction<\/a> among <a href=\"https:\/\/www.conservativenewsdaily.net\/breaking-news\/nanny-biden-comes-for-menthols\/\" title=\"Nanny Biden Comes for Menthols\">fast-food restaurants<\/a> in 2026. Jersey Mike\u2019s has surpassed Chick-fil-A, ending the latter\u2019s 11-year streak as the <a href=\"https:\/\/amzn.to\/3YuVZYV\" >top-rated fast-food chain<\/a>, with scores of 84 and 83 respectively. Jersey Mike\u2019s has seen rapid expansion, adding 238 locations last year and reaching $4.2 billion in sales, praised for maintaining quality during growth and emphasizing a model that promotes franchisee success. othre notable results include Jimmy John\u2019s and Panda Express tying for third with scores of 81, while chains like KFC, Papa John\u2019s, and Pizza Hut scored 80. McDonald\u2019s and Dairy Queen tied at the bottom with scores of 72.<\/p>\n<p>The survey also rates full-service restaurants and <a href=\"https:\/\/www.conservativenewsdaily.net\/breaking-news\/unconstitutional-food-delivery-services-sue-new-york-city-over-delivery-fee-regulations\/\" title=\"\u2018Unconstitutional...: Food Delivery Services Sue New York City Over Delivery Fee Regulations\">food delivery services<\/a>, with LongHorn Steakhouse and Texas Roadhouse scoring 82 and Olive Garden 81. Uber Eats leads food delivery with a score of 76, followed by Grubhub and DoorDash.Industry experts highlight that while overall scores are stable,significant movement occurs underneath the surface,influenced by consumer expectations shifting toward experience consistency and convenience. Price remains a factor, but quality, reliability, and user experience now play a critical role in ranking success. The competition is expected to intensify as new brands enter the top rankings and costs rise for established players.  <\/p>\n<p class=\"readmore\">\n    <button onclick=\"showReadMore()\" id=\"readmorebtn\">Read more&#8230;<\/button>\n<\/p>\n<hr id=\"line\">\n<span id=\"more\"><br \/>\n<!DOCTYPE html PUBLIC \"-\/\/W3C\/\/DTD HTML 4.0 Transitional\/\/EN\" \"http:\/\/www.w3.org\/TR\/REC-html40\/loose.dtd\"><br \/>\n<?xml encoding=\"utf-8\" ?><?xml encoding=\"utf-8\" ?><?xml encoding=\"utf-8\" ?><?xml encoding=\"utf-8\" ?><?xml encoding=\"utf-8\" ?><?xml encoding=\"utf-8\" ?><?xml encoding=\"utf-8\" ?><?xml encoding=\"utf-8\" ?><?xml encoding=\"utf-8\" ?><?xml encoding=\"utf-8\" ?><?xml encoding=\"utf-8\" ?><?xml encoding=\"utf-8\" ?><?xml encoding=\"utf-8\" ?><?xml encoding=\"utf-8\" ?><?xml encoding=\"utf-8\" ?><?xml encoding=\"utf-8\" ?><?xml encoding=\"utf-8\" ?><html><body><\/p>\n<section> \t\t\t\t<script>console.log(\"ad slot (AC1)\")<\/script><script>console.log(\"ad slot (IC1)\")<\/script><script>console.log(\"ad slot (IC2)\")<\/script><script>console.log(\"ad slot (IC3)\")<\/script><script>console.log(\"ad slot (IC4)\")<\/script><\/p>\n<p>The fast-food pecking order has changed, leaving Chick-fil-A in second place among fast-food restaurants, according to the 2026 American Customer Satisfaction Index.<\/p>\n<p>Jersey Mike\u2019s, a rapidly expanding sub shop making its debut on the list, topped the rankings with a score of 84, one point higher than Chick-fil-A\u2019s score of 83, according to <a href=\"https:\/\/www.foxnews.com\/food-drink\/fast-food-giant-dethroned-customer-study-crowns-americas-new-favorite-restaurant-chain\" target=\"_blank\" rel=\"noopener\">Fox News<\/a>.<\/p>\n<p>Chick-fil-A had been first in satisfaction among fast-food outlets for 11 years, according to <a href=\"https:\/\/www.restaurantdive.com\/news\/acsi-restaurant-satisfaction-survey-2025-chick-fil-a-mcdonalds\/750843\/\" target=\"_blank\" rel=\"noopener\">Restaurant Dive<\/a>.<\/p>\n<p>\u201cJersey Mike\u2019s ACSI success is consistent with their business performance, including rapid unit growth, strong customer demand, and a model designed around throughput and off-premise convenience from high digital pickup usage,\u201d the study said, according to Fox.<\/p>\n<p>Scores of 81 landed Jimmy John\u2019s and Panda Express in a tie for third.\u00a0 KFC, Papa John\u2019s, and Pizza Hut earned scores of 80. Domino\u2019s, Raising Cane\u2019s, Starbucks, and Subway each earned ratings of 79. McDonald\u2019s was tied for last with Dairy Queen at 72.<\/p>\n<p>Jersey Mike\u2019s was founded in Point Pleasant, New Jersey, in 1956 and has more than 4,000 locations.<\/p>\n<p>The ACSI added that the chain\u2019s menu is \u201cfairly narrow, and they have a model conducive to franchisee success.\u201d<\/p>\n<blockquote class=\"twitter-tweet\">\n<p dir=\"ltr\" lang=\"en\">After a decade-long run, fast food chain Chick-fil-A has officially been dethroned, per the American Customer Satisfaction Index. <a href=\"https:\/\/t.co\/TXbKNitdfn\">https:\/\/t.co\/TXbKNitdfn<\/a><\/p>\n<p>\u2014 Courier Journal (@courierjournal) <a href=\"https:\/\/x.com\/courierjournal\/status\/2066977947131470206?\">June 16, 2026<\/a><\/p>\n<\/blockquote>\n<p><script async src=\"https:\/\/platform.x.com\/widgets.js\" charset=\"utf-8\"><\/script><br \/>  Jersey Mike\u2019s added 238 net new locations last year and has hit $4.2 billion in sales. The chain \u201chas maintained quality while scaling rapidly,\u201d according to a news release on <a href=\"https:\/\/www.businesswire.com\/news\/home\/20260616077149\/en\/Jersey-Mikes-Debuts-as-Top-Rated-Quick-Service-Restaurant-Ending-Chick-fil-As-11-Year-Reign-ACSI-Data-Shows\" target=\"_blank\" rel=\"noopener\">Business Wire<\/a>.<\/p>\n<p>The release noted Chick-fil-A is a clear leader in the chicken category, while Culver\u2019s and Burger King sat atop the burger pile with scores of 78.<\/p>\n<p>The survey also covered full-service restaurants, with LongHorn Steakhouse, which dropped one point, and Texas Roadhouse, which dropped two, tied with a score of 82, while Olive Garden\u2019s score was 81.<\/p>\n<p>ACSI also ranked food delivery companies, with Uber Eats first with a score of 76, followed by Grubhub at 75, and DoorDash at 74.<\/p>\n<p>\u201cRestaurant industry-level scores are stable, but there\u2019s real movement underneath,\u201d Forrest Morgeson, associate professor of marketing at Michigan State University and director of research emeritus at the ACSI, said.<\/p>\n<blockquote class=\"twitter-tweet\">\n<p dir=\"ltr\" lang=\"en\">This NJ fast-food chain just dethroned Chick-Fil-A as nation\u2019s best <a href=\"https:\/\/t.co\/WdbQn5GQLI\">https:\/\/t.co\/WdbQn5GQLI<\/a><\/p>\n<p>\u2014 NorthJersey.com (@northjersey) <a href=\"https:\/\/x.com\/northjersey\/status\/2067008102793175066?\">June 16, 2026<\/a><\/p>\n<\/blockquote>\n<p><script async src=\"https:\/\/platform.x.com\/widgets.js\" charset=\"utf-8\"><\/script><\/p>\n<p>\u201cNew brands are entering our rankings and immediately competing at the top, which tells you something about where consumer expectations are headed,\u201d he said.<\/p>\n<p>\u201cPrice still matters, but it\u2019s no longer enough on its own. Consistency across the <a href=\"https:\/\/www.conservativenewsdaily.net\/breaking-news\/breitbart-news-daily-podcast-ep-59-alex-post-covid-marlow-beats-virus-and-has-a-baby-guest-peter-schweizer-goes-long-form-on-red-handed\/\" title=\"Breitbart News Daily Podcast Ep. 59: Alex, Post-COVID: Marlow Beats Virus and Has a Baby; Guest: Peter Schweizer Goes Long-Form on \u2018Red-Handed...\">full experience<\/a> is what separates the leaders right now, and that\u2019s showing up clearly in the data,\u201d he said.<\/p>\n<p>\u201cThe challenge going forward is sustaining that as costs continue to rise and competition intensifies from outside the traditional restaurant space,\u201d he said.<\/p>\n<div style=\"background-color: #f7f7f7; color: #171717; display: flex;font-size: 16px;font-weight: 600;line-height: 1.5;margin: 24px 0;padding: 18px 20px 18px 30px;text-align: left;\">\n<div style=\"align-self: stretch;border-left: 3px solid #171717;flex-shrink: 0;padding-left: 20px;\"><\/div>\n<p><a style=\"text-decoration: none;\" href=\"https:\/\/www.google.com\/preferences\/source?q=https:\/\/www.westernjournal.com\/\">Choose The Western Journal as your preferred source on Google and never miss reporting that defends truth, protects freedom, and advances Western civilization<\/a><\/div>\n<p style=\"border: 1px solid #f5f5f5; padding: 16px;\">Advertise with The Western Journal and reach millions of highly engaged readers, while supporting our work. <a href=\"https:\/\/www.westernjournal.com\/advertise-us\/?wj_source=article\">Advertise Today<\/a>.<\/p>\n<div class=\"entry-submit-correction inner-content\">\n<div class=\"correction-form\">\n<form style=\"display: none;\">\n<div class=\"sc-name-field\"> \t\t\t\t\t\t<label>* Name<\/label> \t\t\t\t\t\t<br \/> \t\t\t\t\t\t<input type=\"text\" name=\"name\" required> \t\t\t\t\t<\/div>\n<div class=\"sc--field\"> \t\t\t\t\t\t<label>* <\/label> \t\t\t\t\t\t<br \/> \t\t\t\t\t\t<input type=\"text\" name=\"\" required> \t\t\t\t\t<\/div>\n<p> \t\t\t\t\t<label>* Message<\/label> \t\t\t\t\t<br \/> \t\t\t\t\t<textarea name=\"message\" required><\/textarea> \t\t\t\t\t \t\t\t\t\t<\/p>\n<div class=\"required-message\" style=\"display: none; padding-bottom: 15px;\">* All fields are required.<\/div>\n<p> \t\t\t\t\t<input type=\"submit\" value=\"Submit\" onclick=\"event.preventDefault(); firefly_sc();\"> \t\t\t\t\t \t\t\t\t\t<\/p>\n<div class=\"firefly-sc-confirm\" style=\"display: none;\">Success!<\/div>\n<\/p><\/form>\n<\/p><\/div>\n<\/p><\/div>\n<p> \t\t<script> \t\t\tfunction firefly_sc() { \t\t\t\tif( typeof window.captchaPublicKey == typeof undefined ){ \t\t\t\t\tconsole.error('window.captchaPublicKey is not defined'); \t\t\t\t} \t\t\t\tgrecaptcha.execute( window.captchaPublicKey, { action: 'submit_correction' } ).then( function( token ) { \t\t\t\t\tvar opts = { \t\t\t\t\t\taction:    'firefly_sc_submit', \t\t\t\t\t\tname:      document.querySelector( '.entry-submit-correction [name=\"name\"]' ).value, \t\t\t\t\t\t:     document.querySelector( '.entry-submit-correction [name=\"\"]' ).value, \t\t\t\t\t\tmessage:   document.querySelector( '.entry-submit-correction [name=\"message\"]' ).value, \t\t\t\t\t\tpost_id:   firefly_post_id, \t\t\t\t\t\tcap_token: token \t\t\t\t\t}  \t\t\t\t\tvar inputs = [ 'name', '', 'message' ];  \t\t\t\t\tfor( var i = 0; i < inputs.length; i++ ) if( ! 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Jersey Mike\u2019s scored 84, surpassing Chick-fil-A\u2019s 83, as reported by Fox News<\/p>\n","protected":false},"author":1,"featured_media":2614810,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_mo_disable_npp":"","fifu_image_url":"https:\/\/www.westernjournal.com\/wp-content\/uploads\/2026\/06\/Chick-Fil-A-falls-to-second-place.jpg","fifu_image_alt":"","footnotes":""},"categories":[33651],"tags":[11043,51951,38721,81270],"class_list":["post-2614809","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-the-western-journal","tag-chick-fil-a","tag-fast-food-2","tag-food-industry","tag-restaurant-rankings"],"fifu_image_url":"https:\/\/www.westernjournal.com\/wp-content\/uploads\/2026\/06\/Chick-Fil-A-falls-to-second-place.jpg","_links":{"self":[{"href":"https:\/\/www.conservativenewsdaily.net\/breaking-news\/wp-json\/wp\/v2\/posts\/2614809","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.conservativenewsdaily.net\/breaking-news\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.conservativenewsdaily.net\/breaking-news\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.conservativenewsdaily.net\/breaking-news\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.conservativenewsdaily.net\/breaking-news\/wp-json\/wp\/v2\/comments?post=2614809"}],"version-history":[{"count":3,"href":"https:\/\/www.conservativenewsdaily.net\/breaking-news\/wp-json\/wp\/v2\/posts\/2614809\/revisions"}],"predecessor-version":[{"id":2614813,"href":"https:\/\/www.conservativenewsdaily.net\/breaking-news\/wp-json\/wp\/v2\/posts\/2614809\/revisions\/2614813"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.conservativenewsdaily.net\/breaking-news\/wp-json\/wp\/v2\/media\/2614810"}],"wp:attachment":[{"href":"https:\/\/www.conservativenewsdaily.net\/breaking-news\/wp-json\/wp\/v2\/media?parent=2614809"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.conservativenewsdaily.net\/breaking-news\/wp-json\/wp\/v2\/categories?post=2614809"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.conservativenewsdaily.net\/breaking-news\/wp-json\/wp\/v2\/tags?post=2614809"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}