{"id":2578260,"date":"2026-03-10T16:11:01","date_gmt":"2026-03-10T20:11:01","guid":{"rendered":"https:\/\/www.conservativenewsdaily.net\/breaking-news\/carr-says-overseas-call-centers-pose-security-issue\/"},"modified":"2026-03-10T16:16:13","modified_gmt":"2026-03-10T20:16:13","slug":"carr-says-overseas-call-centers-pose-security-issue","status":"publish","type":"post","link":"https:\/\/www.conservativenewsdaily.net\/breaking-news\/carr-says-overseas-call-centers-pose-security-issue\/","title":{"rendered":"Carr says overseas call centers pose &#8216;security issue&#8217;"},"content":{"rendered":"<aside class=\"mashsb-container mashsb-main mashsb-stretched\"><div class=\"mashsb-box\"><div class=\"mashsb-count mash-medium\" style=\"&quot;\"><div class=\"counts mashsbcount\">16<\/div><span class=\"mashsb-sharetext\">SHARES<\/span><\/div><div class=\"mashsb-buttons\"><a class=\"mashicon-facebook mash-medium mash-nomargin mashsb-noshadow\" href=\"https:\/\/www.facebook.com\/sharer.php?u=https%3A%2F%2Fwww.conservativenewsdaily.net%2Fbreaking-news%2Fcarr-says-overseas-call-centers-pose-security-issue%2F\" target=\"_top\" rel=\"nofollow\"><span class=\"icon\"><\/span><span class=\"text\">Facebook<\/span><\/a><a class=\"mashicon-twitter mash-medium mash-nomargin mashsb-noshadow\" href=\"https:\/\/twitter.com\/intent\/tweet?text=&amp;url=https:\/\/www.conservativenewsdaily.net\/breaking-news\/?p=2578260&amp;via=ConservNewsDly\" target=\"_top\" rel=\"nofollow\"><span class=\"icon\"><\/span><span class=\"text\">Twitter<\/span><\/a><a class=\"mashicon-subscribe mash-medium mash-nomargin mashsb-noshadow\" href=\"#\" target=\"_top\" rel=\"nofollow\"><span class=\"icon\"><\/span><span class=\"text\">Subscribe<\/span><\/a><div class=\"onoffswitch2 mash-medium mashsb-noshadow\" style=\"display:none\"><\/div><\/div>\n            <\/div>\n                <div style=\"clear:both\"><\/div><\/aside>\n            <!-- Share buttons by mashshare.net - Version: 4.0.47--><p>&#8211; FCC Chairman Brendan Carr argues that <a href=\"https:\/\/amzn.to\/3YuVZYV\" >overseas <a href=\"https:\/\/www.conservativenewsdaily.net\/breaking-news\/nashville-christmas-bombing-shut-down-att-network-for-hundreds-of-miles-911-centers-disrupted-internet-service-affected-apps-in-georgia\/\" title=\"Nashville Christmas Bombing Shut Down ATT Network for Hundreds of Miles, 911 Centers Disrupted, Internet Service, Affected Apps in Georgia\">call centers<\/a> pose national security risks<\/a> because workers abroad can be coerced by bad actors to access customers\u2019 accounts.<\/p>\n<p>&#8211; He proposed policies to bring call-center jobs back to the United States, impose an English-proficiency standard for all customer-service agents, and crack down on illegal robocalls from abroad.<\/p>\n<p>&#8211; Carr\u2019s remarks, given at a breitbart policy event, frame these ideas as part of ongoing FCC efforts to address language barriers and security concerns in call-center operations.<\/p>\n<p>&#8211; The push aligns with Charter Communications\u2019 merger commitments with Cox Communications to onshore call centers, a move the FCC has weighed in on as part of its approval process (though the merger still awaits other approvals in some jurisdictions).<\/p>\n<p>&#8211; The FCC is scheduled to vote on these proposals at its <a href=\"https:\/\/www.conservativenewsdaily.net\/breaking-news\/radical-and-partisan-republican-concern-is-growing-over-lina-khans-ftc-overhaul\/\" title=\"\u2018Radical And Partisan\u2019: Republican Concern Is Growing Over Lina Khan\u2019s FTC Overhaul\">open commission meeting<\/a> on march 26, with a public-comment period to follow before a final vote to adopt the rules.  <\/p>\n<p class=\"readmore\">\n    <button onclick=\"showReadMore()\" id=\"readmorebtn\">Read more&#8230;<\/button>\n<\/p>\n<hr id=\"line\">\n<span id=\"more\"><\/p>\n<p><?xml encoding=\"utf-8\" ?><?xml encoding=\"utf-8\" ?><?xml encoding=\"utf-8\" ?><?xml encoding=\"utf-8\" ?><?xml encoding=\"utf-8\" ?><?xml encoding=\"utf-8\" ?><\/p>\n<div class=\"tdb-block-inner td-fix-index\"><span class=\"tdb-mobile-menu-button\"><i class=\"tdb-mobile-menu-icon td-icon-mobile\"><\/i><\/span><\/div>\n<div class=\"tdb-block-inner td-fix-index\"><span class=\"tdb-header-search-button-mob dropdown-toggle\" data-toggle=\"dropdown\"><i class=\"tdb-mobile-search-icon td-icon-search\"><\/i><\/span><\/div>\n<div class=\"tdb-block-inner td-fix-index\"><\/div>\n<div class=\"tdb-block-inner td-fix-index\"><span class=\"tdb-mobile-menu-button\"><i class=\"tdb-mobile-menu-icon td-icon-mobile\"><\/i><\/span><\/div>\n<div class=\"tdb-block-inner td-fix-index\">\n<div class=\"tdb-drop-down-search\" aria-labelledby=\"td-header-search-button\">\n<div class=\"tdb-drop-down-search-inner\">\n<form method=\"get\" class=\"tdb-search-form\" action=\"https:\/\/www.washingtonexaminer.com\/\"><\/form>\n<div class=\"tdb-aj-search\"><\/div>\n<\/div>\n<\/div>\n<p><a href=\"http:\/\/www.washingtonexaminer.com\/#\" role=\"button\" aria-label=\"Search\" class=\"tdb-head-search-btn dropdown-toggle\" data-toggle=\"dropdown\"><i class=\"tdb-search-icon td-icon-search\"><\/i><\/a><\/div>\n<div class=\"tdb-block-inner td-fix-index\"><\/div>\n<div class=\"tdb-block-inner td-fix-index\">\n<h1 class=\"tdb-title-text\">Carr says overseas call centers pose &lsquo;<a href=\"https:\/\/www.conservativenewsdaily.net\/breaking-news\/not-making-headlines-more-information-on-chinas-involvement-in-the-2020-election-steal\/\" title=\"NOT MAKING HEADLINES: More Information on China\u2019s Involvement In the 2020 Election Steal\">security issue<\/a>&rsquo; as part of FCC proposal list<\/h1>\n<div><\/div>\n<div class=\"tdb-title-line\"><\/div>\n<\/div>\n<div class=\"tdb-block-inner td-fix-index\"><\/div>\n<div class=\"tdb-block-inner td-fix-index\">\n<div id=\"Brid_2528131\" class=\"tpd-featured-video bridtv\"><\/div>\n<p><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https:\/\/www.washingtonexaminer.com\/tag\/federal-communications-commission\/\" type=\"post_tag\" id=\"1637\">Federal Communications Commission<\/a> Chairman Brendan Carr made his case on Tuesday that overseas call centers pose potential <a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https:\/\/www.washingtonexaminer.com\/tag\/national-security\/\" type=\"post_tag\" id=\"8754\">national security<\/a> risks because they may be compromised by foreign actors.<\/p>\n<p>Last week, the Trump-appointed official <a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https:\/\/docs.fcc.gov\/public\/attachments\/DOC-419225A1.pdf\" type=\"link\" id=\"https:\/\/docs.fcc.gov\/public\/attachments\/DOC-419225A1.pdf\">proposed<\/a> that the FCC bring call center jobs back to the United States, require an English proficiency standard for all customer service agents, and crack down on illegal robocalls from abroad.<\/p>\n<div class=\"recommended-stories\">\n<h2>Recommended Stories<\/h2>\n<ul>\n<li><a href=\"https:\/\/www.washingtonexaminer.com\/news\/entertainment\/4484138\/national-symphony-director-kennedy-center-trump\/\">National Symphony director joins Kennedy Center exodus following Trump moves<\/a><\/li>\n<li><a href=\"https:\/\/www.washingtonexaminer.com\/premium\/4481085\/futures-markets-cryptocurrency-agenda-michael-selig-cftc\/\">Futures markets and crypto high on agenda of agency&#8217;s new leader<\/a><\/li>\n<li><a href=\"https:\/\/www.washingtonexaminer.com\/premium\/4481431\/global-economy-sure-does-not-think-trump-started-world-war\/\">The global economy sure doesn&#8217;t think Trump started World War III<\/a><\/li>\n<\/ul>\n<\/div>\n<div class=\"article-paywall\">\n<p>Carr&rsquo;s latest remarks are in furtherance of those proposals.<\/p>\n<p>&ldquo;We often have instances where workers at these foreign call centers, because they get paid so little, they get flipped by bad actors to access your account, to change your account,&rdquo; he said at a <em>Breitbart<\/em> policy event on Tuesday. &ldquo;So we think there&rsquo;s a security issue with having so many call centers overseas, and so we think it makes sense to tell people it&rsquo;s time to bring these jobs home.&rdquo;<\/p>\n<figure class=\"wp-block-embed is-type-rich is-provider-twitter wp-block-embed-twitter\">\n<div class=\"wp-block-embed__wrapper\">\n<blockquote class=\"twitter-tweet\" data-width=\"550\" data-dnt=\"true\">\n<p lang=\"en\" dir=\"ltr\">.<a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https:\/\/twitter.com\/BrendanCarrFCC?ref_src=twsrc%5Etfw\">@BrendanCarrFCC<\/a>: &#8220;We have started a proceeding to look at encouraging the onshoring of call centers&hellip;we&rsquo;re looking at imposing standard English proficiency requirements&hellip;and we&rsquo;re also looking at how foreign-originated robocalls can sometimes take advantage of some of those&hellip; <a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https:\/\/t.co\/Sl6rc5khua\">pic.twitter.com\/Sl6rc5khua<\/a><\/p>\n<p>&mdash; Rapid Response 47 (@RapidResponse47) <a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https:\/\/twitter.com\/RapidResponse47\/status\/2031397975583281269?ref_src=twsrc%5Etfw\">March 10, 2026<\/a><\/p><\/blockquote>\n<p><script data-cfasync=\"false\" src=\"http:\/\/www.washingtonexaminer.com\/cdn-cgi\/scripts\/5c5dd728\/cloudflare-static\/email-decode.min.js\"><\/script><script async src=\"https:\/\/platform.twitter.com\/widgets.js\" charset=\"utf-8\"><\/script> <\/div>\n<\/figure>\n<p>Carr explained that because many Americans have felt frustrated by foreign call centers over the years, the FCC is moving to break down the language or communication barriers that may arise during a caller&rsquo;s interactions with a customer service agent who may not speak fluent English.<\/p>\n<p>&ldquo;It&rsquo;s just difficult to resolve your problem,&rdquo; he added. &ldquo;And so we have started a proceeding to look at encouraging the onshoring of call centers. For call centers that remain abroad, we&rsquo;re looking at imposing standard English proficiency requirements to try to make that communication easier.&rdquo;<\/p>\n<p>As part of its merger agreement with Cox Communications, Charter Communications pledged to onshore call centers as it sought FCC approval. The $34.5 billion merger was approved last month, creating the nation&rsquo;s largest cable provider with over 38 million subscribers.<\/p>\n<p><strong><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https:\/\/www.washingtonexaminer.com\/news\/business\/4478161\/fcc-concerns-warner-bros-merger-assuaged-paramount-buyer-brendan-carr\/\" type=\"link\" id=\"https:\/\/www.washingtonexaminer.com\/news\/business\/4478161\/fcc-concerns-warner-bros-merger-assuaged-paramount-buyer-brendan-carr\/\">FCC CONCERNS ABOUT A WBD MERGER ASSUAGED WITH PARAMOUNT AS BUYER: BRENDAN CARR<\/a><\/strong><\/p>\n<p>&ldquo;It&rsquo;s a good win for customers, and it&rsquo;s a good win for the country,&rdquo; Carr said of the deal, which still needs approval from the California Public Utilities Commission.<\/p>\n<p>The FCC is set to vote on the aforementioned proposals and more on March 26 during its scheduled <a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https:\/\/www.fcc.gov\/March2026\" type=\"link\" id=\"https:\/\/www.fcc.gov\/March2026\">open commission meeting<\/a>. After the public comment period on the passed policies begins, the FCC will then take another vote to adopt them.<\/p>\n<\/div>\n<\/div>\n<div class=\"tdb-block-inner td-fix-index\"><\/div>\n<div class=\"tdb-block-inner td-fix-index\"><\/div>\n<p><\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>FCC: Offshore call centers seen as security risk<\/p>\n","protected":false},"author":2159,"featured_media":2578261,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_mo_disable_npp":"","fifu_image_url":"https:\/\/www.washingtonexaminer.com\/wp-content\/uploads\/2026\/03\/AP26050646593044.jpg?w=696","fifu_image_alt":"","footnotes":""},"categories":[33651],"tags":[75483,75484,16796,75482,3646],"class_list":["post-2578260","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-the-western-journal","tag-call-centers","tag-data-privacy-2","tag-offshore","tag-outsourcing","tag-security"],"fifu_image_url":"https:\/\/www.washingtonexaminer.com\/wp-content\/uploads\/2026\/03\/AP26050646593044.jpg?w=696","_links":{"self":[{"href":"https:\/\/www.conservativenewsdaily.net\/breaking-news\/wp-json\/wp\/v2\/posts\/2578260","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.conservativenewsdaily.net\/breaking-news\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.conservativenewsdaily.net\/breaking-news\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.conservativenewsdaily.net\/breaking-news\/wp-json\/wp\/v2\/users\/2159"}],"replies":[{"embeddable":true,"href":"https:\/\/www.conservativenewsdaily.net\/breaking-news\/wp-json\/wp\/v2\/comments?post=2578260"}],"version-history":[{"count":3,"href":"https:\/\/www.conservativenewsdaily.net\/breaking-news\/wp-json\/wp\/v2\/posts\/2578260\/revisions"}],"predecessor-version":[{"id":2578265,"href":"https:\/\/www.conservativenewsdaily.net\/breaking-news\/wp-json\/wp\/v2\/posts\/2578260\/revisions\/2578265"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.conservativenewsdaily.net\/breaking-news\/wp-json\/wp\/v2\/media\/2578261"}],"wp:attachment":[{"href":"https:\/\/www.conservativenewsdaily.net\/breaking-news\/wp-json\/wp\/v2\/media?parent=2578260"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.conservativenewsdaily.net\/breaking-news\/wp-json\/wp\/v2\/categories?post=2578260"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.conservativenewsdaily.net\/breaking-news\/wp-json\/wp\/v2\/tags?post=2578260"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}