{"id":2002051,"date":"2023-08-16T03:00:02","date_gmt":"2023-08-16T07:00:02","guid":{"rendered":"https:\/\/www.conservativenewsdaily.net\/breaking-news\/doordash-pays-2-million-fine-after-spamming-one-million-australians\/"},"modified":"2023-08-16T03:05:43","modified_gmt":"2023-08-16T07:05:43","slug":"doordash-pays-2-million-fine-after-spamming-one-million-australians","status":"publish","type":"post","link":"https:\/\/www.conservativenewsdaily.net\/breaking-news\/doordash-pays-2-million-fine-after-spamming-one-million-australians\/","title":{"rendered":"DoorDash fined $2M for spamming one million Aussies."},"content":{"rendered":"<aside class=\"mashsb-container mashsb-main mashsb-stretched\"><div class=\"mashsb-box\"><div class=\"mashsb-count mash-medium\" style=\"&quot;\"><div class=\"counts mashsbcount\">16<\/div><span class=\"mashsb-sharetext\">SHARES<\/span><\/div><div class=\"mashsb-buttons\"><a class=\"mashicon-facebook mash-medium mash-nomargin mashsb-noshadow\" href=\"https:\/\/www.facebook.com\/sharer.php?u=https%3A%2F%2Fwww.conservativenewsdaily.net%2Fbreaking-news%2Fdoordash-pays-2-million-fine-after-spamming-one-million-australians%2F\" target=\"_top\" rel=\"nofollow\"><span class=\"icon\"><\/span><span class=\"text\">Facebook<\/span><\/a><a class=\"mashicon-twitter mash-medium mash-nomargin mashsb-noshadow\" href=\"https:\/\/twitter.com\/intent\/tweet?text=&amp;url=https:\/\/www.conservativenewsdaily.net\/breaking-news\/?p=2002051&amp;via=ConservNewsDly\" target=\"_top\" rel=\"nofollow\"><span class=\"icon\"><\/span><span class=\"text\">Twitter<\/span><\/a><a class=\"mashicon-subscribe mash-medium mash-nomargin mashsb-noshadow\" href=\"#\" target=\"_top\" rel=\"nofollow\"><span class=\"icon\"><\/span><span class=\"text\">Subscribe<\/span><\/a><div class=\"onoffswitch2 mash-medium mashsb-noshadow\" style=\"display:none\"><\/div><\/div>\n            <\/div>\n                <div style=\"clear:both\"><\/div><\/aside>\n            <!-- Share buttons by mashshare.net - Version: 4.0.47--><div data-post-content=\"true\" class=\"post_content\" id=\"post_content\">\n<h2>DoorDash Fined $2\u200c Million for Spamming Australians<\/h2>\n<p>U.S. food \u2062delivery\u2064 giant DoorDash has been hit \u2062with a hefty $2 million \u2063(US$1.3 million) fine \u2064for bombarding Australians\u200b with over\u2064 one million unwanted text \u200dmessages\u2062 and emails.<\/p>\n<p>The Australian Communications and Media Authority\u2064 (ACMA) \u2062launched an investigation into DoorDash following <a href=\"https:\/\/www.conservativenewsdaily.net\/breaking-news\/gop-sweeps-in-texas-election-as-city-revolts-against-biden-backed-critical-race-theory-in-schools\/\" title=\"GOP Sweeps In Texas Election As City Revolts Against Biden-Backed Critical Race Theory In Schools\">numerous complaints<\/a> from customers and potential drivers.<\/p>\n<p>During the\u200d investigation, it was discovered that between February and October 2022, DoorDash \u2064sent over 566,000 emails to customers\u200c who\u2064 had already \u200dunsubscribed, \u2063and 515,000 texts without an \u2062unsubscribe function to individuals inquiring about or\u2064 in the process \u200cof\u2064 becoming <a href=\"https:\/\/www.conservativenewsdaily.net\/breaking-news\/anti-lockdown-billboard-in-calif-stirs-controversy-as-state-moves-closer-to-reopening-schools\/\" title=\"Anti-lockdown billboard in Calif. stirs controversy as state moves closer to reopening schools\">delivery drivers<\/a>.<\/p>\n<blockquote>\n<h3>Related\u200d Stories<\/h3>\n<ul>\n<li><a href=\"http:\/\/www.theepochtimes.com\/bright\/the-latest-internet-scams-and-how-to-avoid-them-5057054\">The Latest\u200c Internet\u2063 Scams and How to\u2063 Avoid Them<\/a> \u200c- 4\/17\/2023<\/li>\n<li><a href=\"http:\/\/www.theepochtimes.com\/article\/elon-musk-subpoenas-whistleblower-who-said-twitter-lied-about-spam-bots-4696092\">Musk Subpoenas Whistleblower Who Said \u200dTwitter Lied About Spam Bots<\/a> &#8211; 8\/29\/2022<\/li>\n<li><a href=\"http:\/\/www.theepochtimes.com\/article\/google-accused-of-political-bias-in-spam-filtering-political-emails-new-proposal-could-change-that-4578269\">Google Accused \u200cof \u200bPolitical Bias in Spam\u200c Filtering \u2063Political Emails; New Proposal Could Change\u2064 That<\/a> \u200b- 7\/6\/2022<\/li>\n<\/ul>\n<\/blockquote>\n<p>This blatant disregard for Australian spam rules, which <a href=\"https:\/\/www.conservativenewsdaily.net\/breaking-news\/doordash-pays-2-million-fine-after-spamming-one-million-australians\/\" title=\"DoorDash fined M for spamming one million Aussies.\">require commercial promotional content<\/a> to include an unsubscribe \u2062function, has\u200d resulted \u2063in \u200bthe \u2062hefty fine.<\/p>\n<p>The\u200b investigation\u200c also\u200c revealed that DoorDash falsely labeled its texts as \u2064purely\u200d factual, \u200battempting to evade spam \u2064regulations. However,\u2062 these \u200dmessages were indeed commercial in nature, as they contained offers\u2064 and incentives to promote the delivery driver position.<\/p>\n<p>ACMA Chair\u200b Nerida O\u2019Loughlin expressed frustration\u200c with businesses like DoorDash that continue\u200b to violate spam regulations, stating,\u2062 &#8220;Australians\u200c find it incredibly\u200d frustrating when they\u200c receive marketing messages from\u2063 businesses like DoorDash after they have\u2064 taken the time to unsubscribe.&#8221;<\/p>\n<p>O\u2019Loughlin \u200cemphasized the need for all businesses\u2062 engaged\u2064 in email and text marketing to review their spam compliance in light of this penalty.<\/p>\n<h2>On the\u2064 Lookout for Spam<\/h2>\n<p>Ensuring spam compliance remains a top priority for the communications watchdog.<\/p>\n<p>DoorDash has paid the $2,011,320 penalty \u2062and\u200c will undergo a three-year independent review of its spam rule compliance. The company is also \u2062required to\u2064 make \u200cnecessary improvements and regularly report\u200c to ACMA.<\/p>\n<p>A spokesperson for\u200d DoorDash attributed the <a href=\"https:\/\/www.conservativenewsdaily.net\/breaking-news\/lolek-bulletproof-hosting-server-seized-for-aiding-ransomware-attacks\/\" title=\"Lolek's 'Bulletproof' Server Seized for Assisting Ransomware Attacks.\">spam messages<\/a> to a technical error, stating, &#8220;DoorDash remains\u2062 committed to working\u2064 with all parties to best serve our customers and Dashers\u2063 [contract drivers], and takes seriously its legal obligations under the Spam Act and all <a href=\"https:\/\/www.conservativenewsdaily.net\/breaking-news\/fbi-warns-americans-who-use-fake-vaccine-passports-may-be-breaking-the-law\/\" title=\"FBI Warns Americans Who Use Fake Vaccine Passports \u2018May Be Breaking The Law\u2019\">applicable laws<\/a>.&#8221;<\/p>\n<p>This incident adds to\u2063 a growing list of infringement notices \u200cissued to\u200c major Australian businesses for spam rule violations, including Commonwealth Bank ($3.5\u2062 million), mycar Tyre &#038;\u2064 Auto ($1 million), and\u200b Sportsbet ($2.5 million).<\/p>\n<p>ACMA&#8217;s investigation \u2064into Commonwealth Bank\u200d found that\u2064 the bank had sent over 61 million\u200b emails that unlawfully required customers to log in to \u2063unsubscribe, \u200dwith an additional four million sent without a \u200bfunctioning unsubscribe option.<\/p>\n<p>O\u2019Loughlin\u200b expressed alarm at the scale\u2062 of Commonwealth Bank&#8217;s non-compliance, \u2063stating, &#8220;The failure to\u200b fix \u200cthe issues\u2063 shows a complete \u2064disregard \u2063for the \u200cspam rules and the rights of its customers.&#8221;<\/p>\n<p>The \u2064penalty imposed on Commonwealth Bank\u200c for breaching spam laws is the largest to date.<\/p>\n<p>&#8220;We will be closely \u200dmonitoring\u200b the \u200cCommonwealth Bank\u2019s compliance,&#8221; O\u2019Loughlin added.<\/p>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>DoorDash, the U.S. food delivery giant, has been fined $2 million for sending over one million text messages and emails to Australians. The Australian Communications and Media Authority (ACMA) investigated the company after receiving complaints. From February to October 2022, DoorDash sent over 566,000 emails, leading to the penalty.<\/p>\n","protected":false},"author":868,"featured_media":2002053,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_mo_disable_npp":"","fifu_image_url":"https:\/\/cndimages.nyc3.digitaloceanspaces.com\/breaking-news\/wp-content\/uploads\/2021\/01\/IMG_2758-scaled-1.jpg","fifu_image_alt":"","footnotes":""},"categories":[543],"tags":[],"class_list":["post-2002051","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-the-epoch-times"],"fifu_image_url":"https:\/\/cndimages.nyc3.digitaloceanspaces.com\/breaking-news\/wp-content\/uploads\/2021\/01\/IMG_2758-scaled-1.jpg","_links":{"self":[{"href":"https:\/\/www.conservativenewsdaily.net\/breaking-news\/wp-json\/wp\/v2\/posts\/2002051","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.conservativenewsdaily.net\/breaking-news\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.conservativenewsdaily.net\/breaking-news\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.conservativenewsdaily.net\/breaking-news\/wp-json\/wp\/v2\/users\/868"}],"replies":[{"embeddable":true,"href":"https:\/\/www.conservativenewsdaily.net\/breaking-news\/wp-json\/wp\/v2\/comments?post=2002051"}],"version-history":[{"count":0,"href":"https:\/\/www.conservativenewsdaily.net\/breaking-news\/wp-json\/wp\/v2\/posts\/2002051\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.conservativenewsdaily.net\/breaking-news\/wp-json\/wp\/v2\/media\/2002053"}],"wp:attachment":[{"href":"https:\/\/www.conservativenewsdaily.net\/breaking-news\/wp-json\/wp\/v2\/media?parent=2002051"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.conservativenewsdaily.net\/breaking-news\/wp-json\/wp\/v2\/categories?post=2002051"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.conservativenewsdaily.net\/breaking-news\/wp-json\/wp\/v2\/tags?post=2002051"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}