{"id":1947693,"date":"2023-06-14T21:33:02","date_gmt":"2023-06-15T01:33:02","guid":{"rendered":"https:\/\/www.conservativenewsdaily.net\/breaking-news\/amazon-brazenly-locks-man-out-of-his-smart-home-after-false-allegation-in-latest-big-brother-tech-move\/"},"modified":"2023-06-14T21:35:33","modified_gmt":"2023-06-15T01:35:33","slug":"amazon-brazenly-locks-man-out-of-his-smart-home-after-false-allegation-in-latest-big-brother-tech-move","status":"publish","type":"post","link":"https:\/\/www.conservativenewsdaily.net\/breaking-news\/amazon-brazenly-locks-man-out-of-his-smart-home-after-false-allegation-in-latest-big-brother-tech-move\/","title":{"rendered":"Amazon locks man out of smart home after false allegation in latest tech move."},"content":{"rendered":"<aside class=\"mashsb-container mashsb-main mashsb-stretched\"><div class=\"mashsb-box\"><div class=\"mashsb-count mash-medium\" style=\"float:left\"><div class=\"counts mashsbcount\">28<\/div><span class=\"mashsb-sharetext\">SHARES<\/span><\/div><div class=\"mashsb-buttons\"><a class=\"mashicon-facebook mash-medium mash-nomargin mashsb-noshadow\" href=\"https:\/\/www.facebook.com\/sharer.php?u=https%3A%2F%2Fwww.conservativenewsdaily.net%2Fbreaking-news%2Famazon-brazenly-locks-man-out-of-his-smart-home-after-false-allegation-in-latest-big-brother-tech-move%2F\" target=\"_top\" rel=\"nofollow\"><span class=\"icon\"><\/span><span class=\"text\">Facebook<\/span><\/a><a class=\"mashicon-twitter mash-medium mash-nomargin mashsb-noshadow\" href=\"https:\/\/twitter.com\/intent\/tweet?text=&amp;url=https:\/\/www.conservativenewsdaily.net\/breaking-news\/?p=1947693&amp;via=ConservNewsDly\" target=\"_top\" rel=\"nofollow\"><span class=\"icon\"><\/span><span class=\"text\">Twitter<\/span><\/a><a class=\"mashicon-subscribe mash-medium mash-nomargin mashsb-noshadow\" href=\"#\" target=\"_top\" rel=\"nofollow\"><span class=\"icon\"><\/span><span class=\"text\">Subscribe<\/span><\/a><div class=\"onoffswitch2 mash-medium mashsb-noshadow\" style=\"display:none\"><\/div><\/div>\n            <\/div>\n                <div style=\"clear:both\"><\/div><\/aside>\n            <!-- Share buttons by mashshare.net - Version: 4.0.47--><h2>Brandon Jackson: A Tale of Unwanted Disruption in His Smart Home<\/h2>\n<p>Brandon Jackson is not your average homeowner. He has a <a href=\"https:\/\/www.conservativenewsdaily.net\/breaking-news\/watch-gary-sinise-launches-new-initiative-with-home-depot-founders\/\" title=\"WATCH: Gary Sinise Launches New Initiative With Home Depot Founders\">smart home<\/a> that allows him to remotely monitor and control various systems, even when he&#8217;s not there. From security cameras to lights and thermostats, everything is at his fingertips.<\/p>\n<p>In a recent post on <a href=\"https:\/\/medium.com\/@bjax_\/a-tale-of-unwanted-disruption-my-week-without-amazon-df1074e3818b\" target=\"_blank\" rel=\"noopener\">Medium<\/a>, Jackson shared his unexpected experience. On May 25, his smart home suddenly went dark. His Echo Show signed out, and he lost control over his devices.<\/p>\n<p>Initially, he suspected a data breach, but after investigation, he ruled that out. Confused and with a house full of unresponsive devices, Jackson decided to contact Amazon <a href=\"https:\/\/www.conservativenewsdaily.net\/breaking-news\/he-thought-he-lost-730000-on-robinhood-and-killed-himself-now-his-parents-are-suing\/\" title=\"He Thought He Lost 0,000 On Robinhood And Killed Himself. Now His Parents Are Suing.\">customer service<\/a> for help.<\/p>\n<blockquote>\n<p>\u201cWhen I connected with the executive, they asked if I knew why my account had been locked,\u201d Jackson continued. \u201cWhen I answered I was unsure, their tone turned somewhat accusatory.<\/p>\n<\/blockquote>\n<p>It turned out that a delivery driver had <a href=\"https:\/\/www.conservativenewsdaily.net\/breaking-news\/amazon-brazenly-locks-man-out-of-his-smart-home-after-false-allegation-in-latest-big-brother-tech-move\/\" title=\"Amazon locks man out of smart home after false allegation in latest tech move.\">reported receiving <a href=\"https:\/\/www.conservativenewsdaily.net\/breaking-news\/walsh-nick-cannon-gets-his-job-back-after-calling-white-people-savages-this-is-how-real-privilege-works\/\" title=\"WALSH: Nick Cannon Gets His Job Back After Calling White People \u2018Savages.\u2019 This Is How Real Privilege Works.\">racist remarks<\/a><\/a> from Jackson&#8217;s &#8220;Ring doorbell.&#8221; This complaint led Amazon to lock his account without any evidence or verification.<\/p>\n<blockquote>\n<p>\u201cHere\u2019s where things got even more baffling,\u201d Jackson related.<\/p>\n<\/blockquote>\n<p>Jackson had multiple cameras recording everything on his property, so he could easily verify the driver&#8217;s claims. However, after reviewing the footage, he found no evidence of any racist remarks. Instead, his Eufy doorbell had issued an automated response that the driver misinterpreted.<\/p>\n<p>Despite providing video evidence to Amazon, it took nearly a week to get his devices back online. There was no apology or notification that his account had been unlocked.<\/p>\n<p>Throughout this ordeal, Jackson relied on his electronic workarounds to keep his smart home running. He emphasized the need for Amazon to improve its customer service and conflict resolution.<\/p>\n<p>News outlets, including the U.K.&#8217;s <a href=\"https:\/\/www.dailymail.co.uk\/news\/article-12189915\/Amazon-shuts-customers-smart-home-week-driver-claimed-heard-racist-slur.html\" target=\"_blank\" rel=\"noopener\">Daily Mail<\/a>, have picked up Jackson&#8217;s story. Repair guru Louis Rossmann even featured it on his <a href=\"https:\/\/www.youtube.com\/watch?v=NfiIXooD77s\" target=\"_blank\" rel=\"noopener\">YouTube<\/a> channel, reaching millions of viewers.<\/p>\n<p>For Jackson, this incident serves as a reminder of the importance of better customer service and incident management. He has contemplated ending his 10-year relationship with Amazon, believing that customers should have full ownership of the devices they purchase.<\/p>\n<blockquote>\n<p>\u201cIf someone bought and paid for a device they should be able to use it, at least on their own property,\u201d he said, \u201cif it doesn\u2019t hurt anyone else.<\/p>\n<\/blockquote>\n<p>Jackson hopes that by sharing his story, he can prevent others from experiencing a similar situation. Regardless of race, religion, or beliefs, he believes that if you paid for it, you should own it.<\/p>\n<p>Source: <a rel=\"nofollow\" href=\"https:\/\/www.westernjournal.com\/amazon-brazenly-locks-man-smart-home-false-allegation-latest-big-brother-tech-move\/\">Amazon Brazenly Locks Man Out of His Smart Home After False Allegation in Latest Big Brother Tech Move<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>systems in my home is through my smartphone,\u201d says Jackson. He uses a variety of apps and voice commands to manage his smart home, ensuring convenience and security. Living in Baltimore, he appreciates the ability to remotely monitor and control his home, making it a truly intelligent and efficient living space.<\/p>\n","protected":false},"author":2022,"featured_media":1947694,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_mo_disable_npp":"","fifu_image_url":"https:\/\/cndimages.nyc3.digitaloceanspaces.com\/breaking-news\/wp-content\/uploads\/2021\/01\/IMG_2758-scaled-1.jpg","fifu_image_alt":"","footnotes":""},"categories":[548],"tags":[6598,4558,4854,6563,4646,8319,4989],"class_list":["post-1947693","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-conservative-news-daily","tag-allegation","tag-amazon","tag-false","tag-locks","tag-move","tag-smart","tag-tech"],"fifu_image_url":"https:\/\/cndimages.nyc3.digitaloceanspaces.com\/breaking-news\/wp-content\/uploads\/2021\/01\/IMG_2758-scaled-1.jpg","_links":{"self":[{"href":"https:\/\/www.conservativenewsdaily.net\/breaking-news\/wp-json\/wp\/v2\/posts\/1947693","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.conservativenewsdaily.net\/breaking-news\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.conservativenewsdaily.net\/breaking-news\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.conservativenewsdaily.net\/breaking-news\/wp-json\/wp\/v2\/users\/2022"}],"replies":[{"embeddable":true,"href":"https:\/\/www.conservativenewsdaily.net\/breaking-news\/wp-json\/wp\/v2\/comments?post=1947693"}],"version-history":[{"count":0,"href":"https:\/\/www.conservativenewsdaily.net\/breaking-news\/wp-json\/wp\/v2\/posts\/1947693\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.conservativenewsdaily.net\/breaking-news\/wp-json\/wp\/v2\/media\/1947694"}],"wp:attachment":[{"href":"https:\/\/www.conservativenewsdaily.net\/breaking-news\/wp-json\/wp\/v2\/media?parent=1947693"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.conservativenewsdaily.net\/breaking-news\/wp-json\/wp\/v2\/categories?post=1947693"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.conservativenewsdaily.net\/breaking-news\/wp-json\/wp\/v2\/tags?post=1947693"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}