{"id":1794145,"date":"2023-01-03T17:04:40","date_gmt":"2023-01-03T22:04:40","guid":{"rendered":"https:\/\/www.conservativenewsdaily.net\/breaking-news\/?p=1794145"},"modified":"2023-01-03T17:04:49","modified_gmt":"2023-01-03T22:04:49","slug":"southwest-gives-disgruntled-customers-frequent-flyer-points-in-aftermath-of-holiday-meltdown","status":"publish","type":"post","link":"https:\/\/www.conservativenewsdaily.net\/breaking-news\/southwest-gives-disgruntled-customers-frequent-flyer-points-in-aftermath-of-holiday-meltdown\/","title":{"rendered":"Southwest Gives Disgruntled Customers Frequent Flyer Points In Aftermath Of Holiday Meltdown"},"content":{"rendered":"<aside class=\"mashsb-container mashsb-main mashsb-stretched\"><div class=\"mashsb-box\"><div class=\"mashsb-count mash-medium\" style=\"&quot;\"><div class=\"counts mashsbcount\">24<\/div><span class=\"mashsb-sharetext\">SHARES<\/span><\/div><div class=\"mashsb-buttons\"><a class=\"mashicon-facebook mash-medium mash-nomargin mashsb-noshadow\" href=\"https:\/\/www.facebook.com\/sharer.php?u=https%3A%2F%2Fwww.conservativenewsdaily.net%2Fbreaking-news%2Fsouthwest-gives-disgruntled-customers-frequent-flyer-points-in-aftermath-of-holiday-meltdown%2F\" target=\"_top\" rel=\"nofollow\"><span class=\"icon\"><\/span><span class=\"text\">Facebook<\/span><\/a><a class=\"mashicon-twitter mash-medium mash-nomargin mashsb-noshadow\" href=\"https:\/\/twitter.com\/intent\/tweet?text=&amp;url=https:\/\/www.conservativenewsdaily.net\/breaking-news\/?p=1794145&amp;via=ConservNewsDly\" target=\"_top\" rel=\"nofollow\"><span class=\"icon\"><\/span><span class=\"text\">Twitter<\/span><\/a><a class=\"mashicon-subscribe mash-medium mash-nomargin mashsb-noshadow\" href=\"#\" target=\"_top\" rel=\"nofollow\"><span class=\"icon\"><\/span><span class=\"text\">Subscribe<\/span><\/a><div class=\"onoffswitch2 mash-medium mashsb-noshadow\" style=\"display:none\"><\/div><\/div>\n            <\/div>\n                <div style=\"clear:both\"><\/div><\/aside>\n            <!-- Share buttons by mashshare.net - Version: 4.0.47-->\n<p><a href=\"http:\/\/dailywire.com\/topic\/southwest-airlines\" target=\"_blank\" rel=\"noopener\">Southwest Airlines<\/a> Customers who were affected by rampant <a href=\"http:\/\/dailywire.com\/topic\/air-travel\" target=\"_blank\" rel=\"noopener\">flight<\/a> Cancellations during the recent <a href=\"http:\/\/dailywire.com\/topic\/christmas\" target=\"_blank\" rel=\"noopener\">holiday<\/a> Season with frequent flyer point, a benefit that comes along reimbursements for canceled tickets<\/p>\n<p>The company, which had announced plans to <a href=\"https:\/\/www.dailywire.com\/news\/southwest-says-it-will-resume-normal-operations-on-friday\" target=\"_blank\" rel=\"noopener\">resume normal operations<\/a> Starting on December 30, nearly two-thirds (or more) of the flights were canceled during the Christmas travel season. This was even after the severe winter weather conditions in the United States subsided and other carriers had stopped cancelling an unusual number of flights.<\/p>\n<p>CNN&#8217;s Pete Muntean is a CNN correspondent. <a href=\"https:\/\/twitter.com\/petemuntean\/status\/1610367787851206656\" target=\"_blank\" rel=\"noopener\">message<\/a> Southwest announced that customers who had their flights cancelled or delayed more than 3 hours received 25,000 reward points. This is equivalent to about $300. \u201cSouthwest experienced a unique combination of events that started with severe weather at our busiest airports and transitioned into other operational challenges,\u201d The message was understood. \u201cThis caused unprecedented wide-scale cancellations and ultimately impacted your trip.\u201d<\/p>\n<p>It wasn&#8217;t clear if every Southwest customer will receive exactly 25,000 reward point. The handouts were meant to accompany reimbursements, according to Southwest. \u201cgesture of goodwill.\u201d Points can be used for other purposes \u201cany available seat\u201d  \u201cnever expire.\u201d<\/p>\n<p>Southwest also plans to refund flyers for hotel accommodation, meals, rental cars and tickets bought with other carriers. Shares dropped 3% Tuesday, as executives attempted to win back unhappy customers. The firm\u2019s stock has plummeted more than 17% over the past month.<\/p>\n<p>According to an article, Southwest uses a point to-point route model to offer faster flights to residents in smaller cities than the hub-model used by larger airlines. <a href=\"https:\/\/www.nytimes.com\/2022\/12\/28\/travel\/southwest-airlines-flight-cancellations.html\" target=\"_blank\" rel=\"noopener\">analysis<\/a> The New York Times. The downside to the former model&#8217;s is the inability to find enough crew members in small cities. This causes disruptions to the network, causing delays when flights are canceled and fail to arrive on-time.<\/p>\n<p>The company stated this Tuesday <a href=\"https:\/\/swamedia.com\/releases\/release-7e05ea1637937dc7354128bee7b619f8-southwests-recent-weekend-performance-and-continued-customer-outreach\" target=\"_blank\" rel=\"noopener\">statement<\/a> Officials \u201cintend nearly all baggage delayed during the recent holiday travel week to be shipped or delivered by midweek.\u201d The statement confirmed that customers affected would be eligible for rewards points. \u201cIn the new year, the urgent work continues on planned improvements to processes and systems that will bolster the ability of Southwest to recover effectively in large-scale disruptions of our operational plans.\u201d<\/p>\n<p>Capt. Casey Murray competed during an <a href=\"https:\/\/www.foxbusiness.com\/markets\/southwest-airlines-pilots-association-cancelations-airline-not-prepared\" target=\"_blank\" rel=\"noopener\">interview<\/a> Fox Business could have prevented delays and cancellations. \u201cUnfortunately, this has been a decade in the making. We have sounded alarm bells, we have tried to get them to change processes,\u201d He made a comment. \u201cIt\u2019s a combination of processes, outdated technology, and infrastructure.\u201d<\/p>\n<p>Pete Buttigieg, Transportation Secretary, called the \u201clevel of disruption\u201d Customers have shared their experiences \u201cunacceptable\u201d In a <a href=\"https:\/\/www.transportation.gov\/sites\/dot.gov\/files\/2022-12\/Message%20from%20Secretary%20Buttigieg%20to%20Southwest%20Airlines%20CEO%20Bob%20Jordan_12.29.22.pdf\" target=\"_blank\" rel=\"noopener\">letter<\/a> Bob Jordan, Southwest CEO, said that his agency would use \u201cthe fullest extent of its investigative and enforcement powers\u201d To guarantee reimbursements. Rep. Ro Khanna (D-CA), and Sen. Bernie Sanders, (I-VT), are two examples of lawmakers. <a href=\"https:\/\/www.dailywire.com\/news\/bernie-sanders-ro-khanna-tear-into-pete-buttigieg-over-southwest-airlines-fiasco\" target=\"_blank\" rel=\"noopener\">criticized<\/a> The official was criticized for not implementing reforms that they had previously recommended.<\/p>\n<p>Sanders made the observation in a June <a href=\"https:\/\/www.sanders.senate.gov\/wp-content\/uploads\/Flight-Delays-Letter-Final.pdf\" target=\"_blank\" rel=\"noopener\">letter<\/a> The Lockdown-Induced Recession caused $54 Billion in Relief for the Airline Industry. Buttigieg requested that they make the airlines. \u201cpromptly refund passengers for flights that have been delayed over an hour,\u201d You can also impose fines \u201cflights that are delayed more than two hours\u201d And for \u201cscheduling flights that they are unable to properly staff.\u201d<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Southwest Airlines provided customers affected by rampant flight cancellations during the recent holiday season with frequent flyer points, a benefit that will accompany reimbursements for canceled flights. The company, which announced plans to resume normal operations beginning on December 30, canceled roughly two-thirds of flights during the busy Christmas travel season, even after severe winter &#8230;<\/p>\n","protected":false},"author":99,"featured_media":1788197,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_mo_disable_npp":"","fifu_image_url":"https:\/\/cndimages.nyc3.digitaloceanspaces.com\/breaking-news\/wp-content\/uploads\/2021\/01\/IMG_2758-scaled-1.jpg","fifu_image_alt":"","footnotes":""},"categories":[541],"tags":[8195,5379,6202,5649,13111,13112,7496,5888,7374,6195],"class_list":["post-1794145","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-the-daily-wire","tag-aftermath","tag-customers","tag-daily","tag-disgruntled","tag-flyer","tag-frequent","tag-holiday","tag-meltdown","tag-southwest","tag-wire"],"fifu_image_url":"https:\/\/cndimages.nyc3.digitaloceanspaces.com\/breaking-news\/wp-content\/uploads\/2021\/01\/IMG_2758-scaled-1.jpg","_links":{"self":[{"href":"https:\/\/www.conservativenewsdaily.net\/breaking-news\/wp-json\/wp\/v2\/posts\/1794145","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.conservativenewsdaily.net\/breaking-news\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.conservativenewsdaily.net\/breaking-news\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.conservativenewsdaily.net\/breaking-news\/wp-json\/wp\/v2\/users\/99"}],"replies":[{"embeddable":true,"href":"https:\/\/www.conservativenewsdaily.net\/breaking-news\/wp-json\/wp\/v2\/comments?post=1794145"}],"version-history":[{"count":0,"href":"https:\/\/www.conservativenewsdaily.net\/breaking-news\/wp-json\/wp\/v2\/posts\/1794145\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.conservativenewsdaily.net\/breaking-news\/wp-json\/wp\/v2\/media\/1788197"}],"wp:attachment":[{"href":"https:\/\/www.conservativenewsdaily.net\/breaking-news\/wp-json\/wp\/v2\/media?parent=1794145"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.conservativenewsdaily.net\/breaking-news\/wp-json\/wp\/v2\/categories?post=1794145"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.conservativenewsdaily.net\/breaking-news\/wp-json\/wp\/v2\/tags?post=1794145"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}