Social Security surpasses 100 million my Social Security accounts
The article reports that the Social Security Management has surpassed a key milestone in digital accessibility, with more than 100 million Americans creating “my Social Security” accounts. This enables users to access SSA services online, manage benefits, estimate future benefits, and view an earnings summary at any time. SSA Commissioner Frank J. Bisignano says the milestone reflects the agency’s commitment to convenient, best-in-class customer service across online, phone, and in-person channels. A December SSA report highlighted customer-service improvements, including an average wait time of seven minutes and a 65% increase in callers assisted in 2025 compared with the previous year. The piece also notes ongoing February payments—up to $5,108 for the first round—and explains SSI payments are scheduled for February 27, with timing adjustments when weekends or holidays occur. The article includes links to recommended stories and an opinion piece on related topics.
Social Security surpasses 100 million my Social Security account creations
EXCLUSIVE — The Social Security Administration announced Monday it has crossed a major “milestone” in its transformation toward digital accessibility.
The agency informed the Washington Examiner that more than 100 million United States residents have created their my Social Security accounts, paving the way for these users to have readily available service.
“This milestone underscores what we are working toward at SSA: providing convenient and best-in-class customer service that meets people where they are, whether it is online with my Social Security, on the phone, or in person at local field offices,” said Commissioner Frank J. Bisignano.
Using a My Social Security account allows users to access SSA’s services at any time of day, regardless of whether they are currently receiving SSA benefits. They can also manage their current benefits and estimate their future benefits.
The SSA also highlighted how users can access a summary of their earnings, a tool that is timely as tax season quickly approaches.
In December, the SSA released a report confirming the agency’s improvements in customer service, including an average wait time of seven minutes. The SSA also assisted 65% more callers in 2025 compared to the year prior.
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The SSA’s landmark in my Social Security accounts comes as the agency is still issuing payments to recipients. The agency’s first round of February’s Social Security payments will go out in two days and will be worth up to $5,108.
Meanwhile, Supplemental Security Income payments will go out on Feb. 27. SSI payments are typically issued on the first day of a month, but when the first of a month falls on a weekend or holiday, as is the case with March 1 this year, SSI payments are issued on the last business day of the previous month.
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