Massive worldwide internet outage disables major websites, streaming services, and apps
On Monday morning, a massive internet outage caused widespread disruption across many major websites, streaming services, and apps worldwide. The outage originated from an issue at an Amazon Web Services (AWS) facility in northern Virginia,which affected numerous online platforms including Amazon services,Snapchat,Grammarly,Canva,and Ring.Popular streaming services such as Hulu, Disney+, and Roku also experienced downtime, along wiht financial and cryptocurrency platforms like Coinbase and Robinhood, as well as ride-sharing service Lyft and the game Fortnite. The outage also impacted airlines at LaGuardia Airport in New York City, with kiosks and apps failing, and later included disruptions for Delta Airlines and United. AWS identified the root cause as a DNS resolution problem related to the DynamoDB API endpoint in the US-EAST-1 region and worked on multiple recovery paths. By early morning, AWS reported important recovery progress, with most requests beginning to succeed again.
Massive worldwide internet outage disables major websites, streaming services, and apps
A massive internet outage on Monday morning caused quite the panic, leaving many of the world’s largest online sites inoperable.
An issue at an Amazon Web Services facility in northern Virginia in the U.S. knocked out many websites, messaging platforms, banks, and other internet-based services, according to reports.
Among the sites affected by the outage are Amazon web pages and services, Snapchat, Grammarly, Canva, and Ring. Streaming services such as Hulu, Disney+, and Roku were also down due to the outage, as were the cryptocurrency site Coinbase, the financial services site Robinhood, the rideshare service Lyft, the popular game Fortnite, the foreign language educational app Duolingo, numerous banks from around the world, and many others.
The New York Times reported that the internet outage affected travelers at LaGuardia Airport in New York City, New York, as “kiosks appeared to not work and apps were down.” Later, Delta Airlines and United were also included among the companies with outages.
A list of all the sites and services disrupted can be found here.
The cloud service company initially reported outages at 12:11 a.m. PDT, revealing “increased error rates and latencies for multiple AWS services in the US-EAST-1 Region.” At 2:01 a.m. PDT, the company posted the following message:
“We have identified a potential root cause for error rates for the DynamoDB APIs in the US-EAST-1 Region,” AWS said in an update. “Based on our investigation, the issue appears to be related to DNS resolution of the DynamoDB API endpoint in US-EAST-1. We are working on multiple parallel paths to accelerate recovery. This issue also affects other AWS Services in the US-EAST-1 Region. Global services or features that rely on US-EAST-1 endpoints such as IAM updates and DynamoDB Global tables may also be experiencing issues. During this time, customers may be unable to create or update Support Cases.”
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At 2:27 a.m. PDT, AWS reported progress on the outage, stating they have seen “significant signs of recovery.”
“Most requests should now be succeeding,” said AWS. “We continue to work through a backlog of queued requests. We will continue to provide additional information.”
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