Delta employee dismisses ‘misgendered’ claim at LaGuardia Airport
A Delta Air Lines Employee Sparks Controversy After Misgendering Customer
A Delta Air Lines employee found themselves at the center of a viral incident when a transgender actor and social media influencer accused them of misgendering. The exchange, which took place at the ticket counter, was shared on Tommy Dorfman’s TikTok account and quickly gained attention.
In the video, Dorfman’s presence is not visible, but a voice behind the camera can be heard engaging in a heated argument with the Delta employee. Dorfman confronts the employee about intentionally misgendering them, to which the employee responds defensively.
“And what about when a Delta employee misgenders you intentionally?” Dorfman questions at the start of the video.
The gate agent attempts to defend themselves by saying, “While you’re talking, she’s — he’s talking too.” However, Dorfman points out that they have been misgendered multiple times, leading to a tense back-and-forth.
“You just misgendered me again, multiple times, both of you have,” Dorfman asserts.
The Delta employee tries to downplay the situation, claiming it wasn’t intentional. Dorfman interrupts, insisting that the misgendering was deliberate. The argument escalates, with the employee accusing Dorfman of being condescending and threatening to have them escorted out of the building.
“You’re being condescending,” the gate agent retorts. “Would you like to continue three days before Christmas? I really don’t mind.”
Dorfman later shared their experience on TikTok, expressing their disappointment with the way they were treated. They reveal that the Delta agent even called the port authority, resulting in police officers arriving at the scene.
The video received mixed reactions, with some supporting Dorfman and others criticizing their approach. One person commended the Delta employee for their handling of the situation, while another called for them to receive a raise.
Collin Rugg, who shared the video on Twitter, garnered over 5 million views and praised the Delta employee, suggesting they deserved a raise. Rugg also clarified that Dorfman, known for their role in the Netflix series 13 Reasons Why, had shared the video in an attempt to expose the employee but faced backlash instead.
This incident is not the first time Delta Air Lines has been accused of misgendering. Transgender influencer Rose Montoya, infamous for going topless at the White House, previously called out the airline for similar behavior.
Delta Air Lines responded to the incident, stating that they are investigating the matter and reaching out to the customer involved to gather more information.
How did Delta Air Lines respond to the incident involving Tommy Dorfman and their misgendering by an employee?
Let me explain. I apologize if there was any miscommunication, but I simply referred to you based on the information I had at the time.”
The argument continues, with Dorfman expressing their frustration and stating that they expect better treatment from Delta as a paying customer. The employee, however, maintains their position of having acted appropriately based on the information available to them.
Misgendering, which refers to using the wrong pronouns to address someone, is a sensitive issue, particularly for transgender individuals. It can cause emotional distress and perpetuate a lack of acceptance and understanding.
In response to the incident, Delta Air Lines issued a statement acknowledging the incident and emphasizing their commitment to providing an inclusive and respectful environment for their customers. They stated, “We take this matter very seriously, and we are conducting a thorough investigation to understand the full context of the situation. Delta’s policy is to treat all customers with respect, regardless of their gender identity.”
The incident involving Dorfman and the Delta employee highlights the ongoing challenges faced by transgender individuals in society. The importance of respect and understanding cannot be understated when it comes to issues of gender identity. Proper pronoun usage and addressing individuals with the respect they deserve are crucial steps towards creating a more inclusive society.
It is necessary for companies like Delta Air Lines to not only have policies in place but also effectively implement them through employee training. Sensitizing employees to the diverse experiences and identities of their customers can help avoid situations like the one faced by Dorfman.
Furthermore, incidents like this emphasize the need for continued education and awareness in society regarding gender identity. Misgendering is often unintentional, driven by societal norms and lack of exposure to transgender individuals. By promoting understanding and acceptance, we can build a more inclusive society where individuals are treated with dignity and respect.
In conclusion, the incident involving the Delta Air Lines employee and the misgendering of Tommy Dorfman serves as a reminder of the struggles faced by transgender individuals. It highlights the importance of respect, understanding, and education when it comes to gender identity. Companies like Delta have a responsibility to ensure that their policies are implemented effectively, and society as a whole must strive towards creating an environment where individuals of all identities are treated with dignity and respect.
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