Health tech giant hit by cyber attack, causing pharmacy delays
OAN’s James Meyers
2:13 PM – Thursday, February 22, 2024
Pharmacies across the country are facing delays in fulfilling prescription orders due to a massive cyberattack targeting one of the largest healthcare companies in the United States.
Change Healthcare, a company responsible for processing orders and patient payments nationwide, discovered a “cyber security issue” affecting its networks on the East Coast on Wednesday morning.
“Change Healthcare is currently experiencing a network interruption caused by a cyber security issue. Our experts are actively working to address the matter. As soon as we became aware of the external threat, we took immediate action to disconnect our systems in order to prevent further impact,” stated Change Healthcare.
Other pharmacies across the country have also reported disruptions in their operations due to the attack on Change Healthcare.
“We are currently experiencing a temporary pharmacy outage at the 22nd Medical Group. We apologize for any inconvenience caused and appreciate your patience as we work diligently to resolve the issue. Our team is focused on restoring complete pharmacy services as soon as possible,” read a statement from the 22nd Medical Group, a medical center based around McConnell Air Force Base in Kansas.
“The estimated timeframe for resolving this issue is tomorrow or later. We will continue to monitor the situation and provide updates on our progress,” added the statement.
Furthermore, there is currently no publicly available information regarding the nature or origin of the cyber security issue affecting Change Healthcare.
“There is a nationwide outage affecting some of the largest prescription processors in North America,” stated Michigan-based Canadian Lakes Pharmacy on social media.
“While we can receive your prescriptions, we are unable to bill most insurance plans. If you can wait a day or so to pick up your prescription, that would be greatly appreciated. If you need it urgently, we will do our best to accommodate your needs,” mentioned Knight’s Pharmacy in Berea, Kentucky.
“Unfortunately, this is a national outage beyond our control. We hope that the situation will be resolved soon. We will prioritize filling our backlog of prescriptions as quickly as possible once the system is available. We have not been given an estimated timeframe for service restoration. Thank you for your patience,” added Knight’s Pharmacy.
“We are aware that Change Healthcare is experiencing a network interruption that is impacting certain business operations, as well as the operations of other companies nationally,” stated a spokesperson. “There is no indication that CVS Health’s systems have been compromised.”
In addition, Naval Hospital Camp Pendleton in California announced that “all Camp Pendleton and associated pharmacies are unable to process any prescription claims.”
“At this time, we can only assist patients with emergency and urgent prescriptions from hospital providers,” the hospital posted.
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How has the recent cyberattack on Change Healthcare impacted pharmacies across the United States?
In a recent development, pharmacies across the United States are facing significant delays in fulfilling prescription orders. This disruption is the result of a massive cyberattack targeted at one of the largest healthcare companies in the country, Change Healthcare.
Change Healthcare, responsible for processing orders and patient payments nationwide, discovered a “cyber security issue” affecting its networks on the East Coast. In response, the company took immediate action, disconnecting its systems to prevent further impact. Their experts are actively working to address the matter.
Unfortunately, the attack on Change Healthcare has had ripple effects across the country, with other pharmacies reporting disruptions in their operations. The 22nd Medical Group, based around McConnell Air Force Base in Kansas, is currently experiencing a temporary pharmacy outage. They assure patients that they are diligently working to resolve the issue and restore complete pharmacy services as soon as possible.
The estimated timeframe for resolving this issue is still uncertain, with some pharmacies speculating that it may take until tomorrow or even longer. While the exact nature and origin of the cyber attack remain unknown, it is clear that some of the largest prescription processors in North America have been affected.
Pharmacies affected by the outage are taking steps to minimize inconvenience for their patients. Canadian Lakes Pharmacy in Michigan, for example, stated that they can receive prescriptions but are unable to bill most insurance plans. They request patients to wait if possible, but assure them that accommodations will be made for urgent cases.
Knight’s Pharmacy in Berea, Kentucky, echoed a similar sentiment, explaining that the national outage is beyond their control. They promise to fill the backlog of prescriptions as quickly as possible once the system is available again. However, they have not been given an estimated timeframe for service restoration.
Amidst these disruptions, it is important to note that there is no indication that CVS Health’s systems have been compromised. A spokesperson for CVS Health acknowledged the network interruption at Change Healthcare but assured that their own systems remain unaffected.
Naval Hospital Camp Pendleton in California has also been impacted by the cyberattack. They are currently unable to process any prescription claims, and can only assist patients with emergency and urgent prescriptions from hospital providers.
The situation continues to evolve, and it is crucial for individuals to stay informed. Subscribing to reliable news sources will ensure that individuals receive timely updates on this issue and other important news in their inbox.
In conclusion, the cyberattack targeting Change Healthcare has caused major disruptions in pharmacy operations across the United States. Efforts are underway to resolve the issue, but an estimated timeframe for service restoration remains uncertain. Pharmacies are working to accommodate patients to the best of their abilities, and individuals are urged to stay informed through trusted news sources.
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